Terms and Condition

Last Updated: 16/11/2025

Welcome to PLANTAXCONSLAB.
By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

PLANTAXCONSLAB is an initiative supported by Gandhigram Rural Institute to promote Orchid cultivation and marketing by Tribal women in Dindigul, Tamil Nadu.
Our website showcases ornamental plant varieties and allows customers to contact us directly through WhatsApp for enquiries.

2. Products and Services

  • We provide information and images of ornamental plants for promotional and selling purposes.
  • Plants are natural products; colour, size, and growth may vary from photos shown.
  • Prices mentioned (₹250–₹280) may change based on seasonal availability.
  • Orders are processed only after confirmation on WhatsApp.

3. Ordering & WhatsApp Enquiries

  • This website is not an e-commerce platform.
  • All orders must be placed manually through WhatsApp.
  • Once you contact us, we will confirm plant availability, price, delivery options, and payment details.
  • Enquiry does not guarantee booking until confirmed by our team.

4. Payments

  • Payments must be made only through the official payment methods shared via WhatsApp.
  • PLANTAXCONSLAB is not responsible for payments made to unauthorised numbers or accounts.

5. Delivery & Pickup

  • Delivery availability depends on your location.
  • Delivery charges may apply and will be informed during enquiry.
  • Plant condition during shipping may vary due to natural factors (temperature, transit time, etc.).
  • Local pickup may be provided if available.

6. Returns, Refunds & Cancellations

  • Since plants are live products, we do not accept returns once delivered.
  • Refunds are possible only if the plant is unavailable after payment.
  • Cancellations must be made before order confirmation.

7. Image & Content Usage

  • All photos, text, and materials on this website are owned by PLANTAXCONSLAB.
  • Users cannot reuse or reproduce our content without permission.

8. User Responsibilities

By using this website, you agree:

  • Not to misuse the platform for fraudulent enquiries.
  • Not to share false information or harm the reputation of PLANTAXCONSLAB.
  • To provide accurate contact information during enquiries.

9. Limitation of Liability

  • PLANTAXCONSLAB is not liable for any indirect, incidental, or consequential damages arising from website use.
  • We are not responsible for delays or issues caused by third-party delivery services.
  • Plant growth, flowering, and survival depend on proper care by the customer.

10. Privacy

  • We collect only essential information you voluntarily provide (name, phone number, message).
  • We do not sell or share personal data with third parties.
  • WhatsApp conversations are used only for order-related communication.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

12. Contact Us

For any queries regarding these Terms & Conditions, contact us on:
📞 [Add WhatsApp Number]
📍 Dindigul, Tamil Nadu

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