Privacy Policy

Last Updated: 16/11/2025

At PLANTAXCONSLAB, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through WhatsApp.

By using our site, you agree to the practices described below.

1. Information We Collect

a) Information You Provide Directly

When you contact us through WhatsApp or submit an enquiry, we may collect:

Your name
Phone number
Location (if shared)
Messages or enquiries related to plant orders

b) Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type
Device information
Pages visited
This is used only for analytics to improve website performance.

2. How We Use Your Information

We use the collected information to:

Respond to your WhatsApp enquiries
Share plant availability, pricing, and delivery details
Improve our website and services
Maintain internal records
Prevent misuse or fraudulent activity

We do not use your data for marketing without your consent.

3. WhatsApp Communication

All communication regarding plant orders happens through WhatsApp.
Your personal information shared through WhatsApp is used only:

To process your enquiry
To confirm orders
To provide delivery information

We do not store or share any WhatsApp chats externally.

4. Information Sharing & Disclosure

We do not:

Sell your personal information
Share your details with third-party companies
Use your data for advertising

Information may be shared only if required by:

Law or legal authorities
Preventing fraud or harmful activities

5. Data Security

We take reasonable steps to protect your information from:

Unauthorized access
Misuse
Data loss

However, no online transmission is 100% secure. You share information at your own risk.

6. Cookies & Tracking

Our website may use basic cookies to:

Improve user experience
Analyse website traffic

You can disable cookies through your browser if you prefer.

7. Third-Party Links

Our website may contain links to WhatsApp or external sites.
We are not responsible for:

Privacy practices
Content
Policies of these third-party websites

Please review their policies separately.

8. Children’s Privacy

Our website is not intended for children under 13 years.
We do not knowingly collect personal information from minors.

9. Your Rights

You may request:

To view the information you shared
To correct your details
To delete your data from our records

10. Changes to This Privacy Policy

We may update this policy occasionally.
Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
📞 [Add WhatsApp Number]
📍 Dindigul, Tamil Nadu
🌿 PLANTAXCONSLAB – Gandhigram Rural Institute Initiative